the short, dated version
The short answer
Is eShakti still in business? Not in any way you can rely on: treat it as closed. As of October 2026, customers reported eShakti stopped reliably shipping paid orders from early 2023, the website stayed online, and there has been no official statement. Don’t send them money; if you already have, dispute the charge now. For a dress made to your measurements today, see our eShakti alternatives.
Loved an eShakti dress? Upload a photo — we’ll remake it to your measurements
A photo of the dress, or the old product page, is enough to start. A MadeApt tailor reviews it and quotes it before you pay anything; the neckline, sleeves and length are yours to choose, as they were.
No payment now. A tailor reviews the image, you get a quote, then you decide. Or describe it in the studio instead.
eShakti built a genuinely loved thing. Founded in the early 2000s, it offered made-to-order dresses in an enormous size range with customisable necklines, sleeves and hem lengths at fast-fashion-adjacent prices — and for years it largely delivered. For many women, especially beyond straight sizing, it was the first time online clothes shopping produced garments that fit.
From early 2023, the pattern changed. Customer reports across Reddit, review platforms and consumer complaint sites began describing the same sequence: order placed, payment taken, delivery date passed, then silence — no shipping updates, no email responses, no one answering phones.
Fashion media covering the collapse noted that the site remained live and browsable while checkout failed. The Curvy Fashionista’s April 2025 piece, Betrayed by eShakti: Orders Surprisingly Vanishing Into Thin Air, described shoppers filling carts only to be told the site couldn’t process payment “due to technical issuess” — the typo included — and characterised the company not as having flamed out in a going-out-of-business sale, but as having seemingly just stopped.
Later, a person identifying as a former employee publicly alleged unpaid debts to vendors and staff, and warned customers not to order. Reports have also circulated of a liquidation listing connected to an eShakti-related corporate entity. There has been no clear official statement from the company explaining any of it.
Since then: continuing complaint reports through 2024 and 2025, and occasional sightings of the site appearing “back online” with a browsable catalogue — followed by the same delivery complaints. As of October 2026, the picture hasn’t meaningfully improved.
The honest answer is that nobody outside the company can say definitively — and that ambiguity is itself the answer that matters. A live website is not a functioning business. A working login is software, not evidence that an order placed today would ship.
What can be said: there has been no credible public evidence of restored, reliable order fulfilment, no transparent communication from the company, and a years-long pattern of customers reporting paid orders that never arrived. Whatever eShakti technically is right now, it is not something to send money to. If you see the site accepting orders, treat that with the caution the record has earned.
Act on the payment side, promptly:
Dispute the charge with your card provider or PayPal
Non-delivery of goods is a standard dispute category. Time limits apply — often measured from the transaction or the expected delivery date — so don’t wait out another round of silence before filing.
Keep your evidence
Order confirmation, payment record, any promised delivery date, and your unanswered messages. That’s the whole dispute file.
Don’t hold out for the order
Years of near-identical reports suggest the parcel is not the likely ending. The refund path is.
The longer lesson — how to buy custom clothing online without this happening twice — is the checklist in the alternatives guide. It applies to any maker, including us.
We keep a maintained, honest comparison of the current options — custom fit, design control, price, lead time and remake policy — in our eShakti alternatives guide, including where we think each option genuinely wins and where it doesn’t. Start there.
If what you miss is the dress itself, made to your measurements with the neckline, sleeves and length you choose, that is what custom made dresses at MadeApt are: designed with you, sewn by a vetted tailor, and photographed at every quality check before they ship. MadeApt ships to the US with delivery included — see custom-made dresses for US customers.
Already have the dress in mind? If it’s a photo of an old eShakti piece, read how to recreate a discontinued dress and can you get a dress made from a picture?
git commit -m "show me the workroom"
Two doors. The eShakti alternatives guide compares where custom-fit went after eShakti, maker by maker. Or skip the comparison and design the dress now: describe it, or upload a photo of the one you miss, and a tailor quotes it before you pay. If you want the blunt version for your specific situation, ask us directly.